What to collect when products are delivered with signs of spoilage
It is important to promptly document the batch's condition, packaging, labelling and temperature where data is available, prepare records, and keep delivery and transport documents.
A practical approach
The examination focuses on a specific object and question. It is important to separate facts from assumptions and avoid replacing missing measurements or laboratory results with a general assessment.
What to prepare
- a description of the goods and quantity;
- photographs of the products, packaging and labelling;
- dates and a chronology of events;
- contractual, warehouse and transport documents;
- reports and records, if already available.
When a preliminary assessment is needed
If it is unclear whether a commodity examination can answer the question, it is better to send the materials for a preliminary review first. This helps avoid commissioning an examination that cannot provide a substantiated answer.
What to read next
Send materials for a preliminary assessment
Describe the situation and attach the available documents and photographs. After reviewing them, the work format, required materials, cost and time frame can be determined.
- we will check whether the task falls within commodity examination competence;
- we will determine whether documents and an inspection are sufficient;
- if specialist tests are needed, we will identify the laboratory component;
- we will indicate a possible format for the result.