Mechanical damage to products during transport
This is a typical anonymised scenario, not a description of a specific completed case. It illustrates the approach to preparing materials and the limits of a possible examination.
Initial situation
Comparing the nature of damage to the goods and containers with transport documents and acceptance records.
What is important to collect
- photographs of the object and packaging;
- delivery, transport or storage documents;
- acceptance records and records documenting defects;
- a chronology of events and dates;
- information on the batch's quantity and condition.
How the task is defined
First, factual commodity examination questions are separated from legal assessments and laboratory parameters. It is then determined whether a specialist opinion can be prepared, whether an inspection is required, whether there are grounds for multidisciplinary work or whether the question should be addressed through a court-appointed examination.
What to read next
Send materials for a preliminary assessment
Describe the situation and attach the available documents and photographs. After reviewing them, the work format, required materials, cost and time frame can be determined.
- we will check whether the task falls within commodity examination competence;
- we will determine whether documents and an inspection are sufficient;
- if specialist tests are needed, we will identify the laboratory component;
- we will indicate a possible format for the result.